Enabling your course
Student's can't see course
Adding a co-instructor
I NEED HELP!!!
1. I can’t see my courses! What do I do?
There can be many reasons why your
courses don’t show up in your courses area once you are in ANGEL. Most commonly
it is because there is a setting in the courses “Nugget” that hides disabled
courses (all courses are by default disabled when they are first created). To
fix this, click on the little pencil icon when you roll over the courses
nugget, go down to the bottom of the screen and click “Yes” where it says “Show
However, if your course is
completely missing from your account, it may be because your dept. has not
added you to the course in Colleague (SU Online). Please make sure that you are
listed in SU Online as the instructor and have students in the course. If you
are, and it’s been one business day or so since it was added, please contact
the helpdesk at ext. 5571 to have it fixed.
2. I can’t login to ANGEL, how do I reset my
Your ANGEL username and password
are the same as your SU email username and password. If you need to reset your
password, please go to https://pwreset.seattleu.edu/.
3. Classes have started, but my students say they
can't see my course!
When courses are created, they are
set to “disabled” by default. This is so your students can’t see your course
before you are ready to publish it. To release your course, you must go to your
“Manage” tab, click on “General Course Settings”, Click on the “Access” tab
then switch the dropdown from “Editors Only” to “All Members”, then hit “Save”.
Your students will now be able to see your course.
4. How do I bring my class material from an old
course to the current quarter course?
The easiest way is to go into the
new blank course, click on the “Manage Tab”, click on “Import Console”, click
on “Copy Course”, select the course you want to import from the dropdown menu, and
then hit the “Copy” button. It will then give you a message that your course is
copying, and after some processing time copy the course.
5. There are some students missing from my course,
what do I do?
For one reason or another, some
students may not be in your course, either they just registered, and it may
take a day or two, or you may want to get them in early. If you absolutely need
your student in your course before the enrollment process can do it, you can
add students that are already in ANGEL via the roster tool. Click on the
“Manage Tab”, “Roster” on the upper left, “Add User”, and then put in either
the student’s last name or username. It will then allow you to add the student
into the course.
6. I would like to attend some ANGEL training,
where do I find the schedule?
We have a new training calendar
located at http://seattleu.edu/oit/training
If you would like a one on one
consultation about ANGEL, general course design, or suggestions on use of
technology for your courses, please contact firstname.lastname@example.org
to set up an appointment.
7. I was loading one of my class rosters into
another section in ANGEL, and now I can't see my class at all! What happened?
In ANGEL you can download a class
roster and load it into another section. However when you download that roster,
it will include your name. When you upload the roster to the other section, it
will load you as a student! If your class in not available, it will likely then
disappear, as you only have student access. If this happens, please call the
helpdesk at ext. 5571 and have them restore your rights.
8. My students do not have access to my course.
To give your students access
9. I have another instructor co-teaching the course with me. How do I add them as an instructor?
To add a co-teacher
10. I am registered to teach a course, but I can't find it in ANGEL.
If you can't find your courses
If your issue remains unresolved after consulting the above Self-Help Resources, you can:
In-person help is also available at Seattle University by appointment. To make an appointment, please call the helpdesk and have a ticket created at (206) 296-5571 or toll-free (855) 501-0858
For a general overview of ANGEL or if you need more information on a particular ANGEL feature, check out tutorials located in the left menu.