« Back to Services

Network Support

The Network Services team manages the wired and wireless network access among the campus buildings, specific offsite locations, and the Internet.  Remote access to campus-based systems via the Internet is also supported through the Virtual Private Network (VPN) system and VLAB. 

All systems must be configured for Dynamic Host Configuration Protocol (DHCP); this is also known as configured to automatically receive an IP address and DNS server address.


As of October 2013, all buildings on campus, except for St. Ignatius Chapel, have full coverage 802.11g/a/n wireless coverage. The Bellevue and James Tower locations also provide wireless access.

Click here for information about how to access su_secure wireless.

Click here for more information about campus wireless.

Wired Network

All buildings on campus have locations containing wired network connections, except for the St. Ignatius Chapel. The following offsite locations also have wired network connectivity: James Tower, and Bellevue.

Connectivity in the residence halls and a few other locations are restricted to authorize users only.  In these locations, upon connecting, a user will need to open a web browser, and will be directed to a login page. 

Remote Access

Seattle University faculty and staff can remotely access most campus systems from any computer with an Internet connection and the appropriate Virtual Private Network (VPN) configuration or via VLAB.

Related Information

None at this time.


Network Support


CryptoLocker on T Drive

April 11th 12:00pm

A CryptoLocker attack on 3/31/14 between 11:25am and 3:30pm impacted some University T Drive files. Impacted files are visible but encrypted, and cannot be opened. OIT has successfully restored thousands of impacted files. If your files are still encrypted from the CryptoLocker attack, please contact the SU Help Desk and submit a request to restore impacted files.

Upcoming Maintenance

Monthly maintenance

OIT will perform Planned Datacenter Maintenance on Friday April 25th, 6pm - midnight.

Email, internet, SU Online, and other services may be impacted.

Please check back soon for details.

System Status

System is Online There are no current network problems or outages.

Service Now

Please click here to login with your SU email address and password.