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Video Conferencing

The main video conferencing room is located on the fifth floor of the Engineering Building in room 532.  The equipment used is a Polycom Viewstation which uses IP technology to establish the call.  It allows users to send audio and video between Seattle University and remote locations that have similar video conferencing equipment.  This equipment is standards based and is compatible with most new equipment as well as older systems.  Depending on the duration and number of calls, there may costs associated with the bandwidth usage. Please contact Classroom Support to see if charges apply to your situation.

Requesting Access

When scheduling video conferences, it is important to determine what equipment will be used and make sure someone is available who knows how to use the equipment.  You may reserve the room and system by contacting Classroom Support at itcs@seattleu.edu or (206) 296-6220.  Be sure to schedule sufficient time before and after the meeting for set-up and disassembly of equipment.  The room and equipment reservations are tentatively scheduled pending call site verification.

When requesting a conference, you will need to have the following information:

  • Dates and times of conference
  • Site information for remote participants, including a technical contact name and phone number
  • A name and phone number of the people you wish to include in the conference

Conferences can not be scheduled without this information.  All video conferences must be scheduled a minimum of 10 days prior to your event.

 

Technical Support

If you are having a problem with your conferencing session, please contact the OIT Help Desk. In the event of technical difficulties, the following information must be provided to the Help Desk so they may better assist you:

  • A detailed description of the problem you are having.
  • If a call unexpectedly interrupts please mark the time your call was dropped and email it to helpdesk@seattleu.edu.

Related Information

Announcements

CryptoLocker on T Drive

April 11th 12:00pm

A CryptoLocker attack on 3/31/14 between 11:25am and 3:30pm impacted some University T Drive files. Impacted files are visible but encrypted, and cannot be opened. OIT has successfully restored thousands of impacted files. If your files are still encrypted from the CryptoLocker attack, please contact the SU Help Desk and submit a request to restore impacted files.

Upcoming Maintenance

Monthly maintenance

OIT will perform Planned Datacenter Maintenance on Friday April 25th, 6pm - midnight.

Email, internet, SU Online, and other services may be impacted.

Please check back soon for details.

System Status

System is Online There are no current network problems or outages.



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