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Wired Network Connectivity

One wired network connection is provided for each student occupant in Bellarmine, Campion, Chardin, and Xavier Halls. Rooms in Murphy Apartments may have one or more wired network connections depending on the room layout.  Each wired network connection provides access to the internal Seattle University network as well as the Internet.

Accessing the Network

Click here for instructions on locating your network jack in a Residence Hall room.

If your computer uses the Windows operating system you are required to install the Cisco Clean Access (CCA) software.  Windows computers will have no network connectivity until CCA is installed.  The installation should begin automatically once you open a web browser and try to access the Internet.  Otherwise click here for more information about CCA including how to install it.

Technical Support

Wired network connectivity in all Residence Hall and Murphy Apartment locations is supported by OIT Network Services. If you have a question about connecting to a network jack, are unsure how to use a network jack, or if you are experiencing a technical problem, please contact the OIT Help Desk or call (206) 296-5571 for assistance. If the issue is determined to be technical in nature, you will be asked to open a support request with the OIT Help Desk . In the event of technical difficulties, the following information must be provided to the Help Desk so they may better assist you:

  • Your Residence Hall Name
  • Your room number
  • The operating system and version
  • The number listed on the jack to which you are trying to connect

If an error message appears, fully copy/paste the error message into an email sent to helpdesk@seattleu.edu 

Related Information

None at this time.

Announcements

RESTORED: SU_wireless connectivity

7/18/14 4:24pm

SU_wireless has been restored, and is working as intended.

Upcoming Maintenance

July monthly maintenance

OIT will perform Planned Maintenance on all data center systems on the following July dates:

Friday July 11th, 5:00pm - midnight

Friday July 25th, 5:00pm - midnight

Email, SUOnline, and Canvas LMS will be intermittently unavailable during maintenance.

Please check back soon for more details.

System Status

System is Online There are no current network problems or outages.



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