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Wireless Network Access

Anyone with a valid Seattle University network account has the necessary credentials to use wireless.

At this time there is no encryption used with the Seattle University wireless access.  However most Seattle University web sites such as MySU, SU Online, and Outlook Web Access are encrypted and secure over wireless. 

Accessing the Service

Connecting to Seattle University wireless is very similar to connecting to any public WiFi hotspot. There are no special security or encryption settings.  When viewing available wireless networks you should see Seattle University's wireless network advertised as 'SU_Wireless'.

Once connected to 'SU_Wireless' open a web browser and you will automatically be directed to the login page. Enter your Seattle University network account user name and password. Once you successfully authenticate you can continue to the web page you were attempting to access. You should only need to log on with your Seattle University network account once every 24 hours.

Technical Support

Wireless is supported by OIT Network Services. If you have a question about using wireless, are unsure how to use wireless, or if you are experiencing a technical problem, please phone the OIT Help Desk at (206) 296-5571 for assistance and be prepared to provide the following information:

  • Your Seattle University network account user name  (we will never ask for your password)
  • Web browser name and version
  • What operating system you are using
  • What version of your operating system
  • Your specific location - building and room number
  • The date and time you encountered the technical difficulty

If the issue is determined to be technical in nature, you will be asked to open a support request with the OIT Help Desk.  You can also email your support request, including the information above, to helpdesk@seattleu.edu

Related Information

None at this time.

Network Support

Announcements

Introducing Free MS Office for Students

9/10/14

Install MS Office on your computer/mobile device at Office.com/GetOffice365

Upcoming Maintenance

September maintenance

OIT will perform Planned Systems Maintenance on the following September dates:

Friday September 12th, 6:00pm - midnight

Friday September 19th, 6:00pm - midnight

Services (wired & wireless access) and applications (Email, SUOnline, Canvas LMS etc.) will be intermittently unavailable during maintenance.  Everything should be working after maintenance is complete; if it's not, we will let you know.

Please check back soon for more details.

System Status

System is Online There are no current network problems or outages.



Service Now

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